If you tried to stream some content material on HBO Max from Apple TV at a while previously few days, you might have observed that its participant controls usually are not obtainable. It’s not just you.
The ongoing downside appears to be associated to App update Allegedly, it resolved “some latent bugs” on June 5.Since the discharge of this replace, customers There are reports When you attempt to use the service on an Apple TV field, primary playback capabilities (akin to quick ahead, rewind, and pause) cease utterly.
How to roll out this leaky replace to customers is unclear. Unfortunately, it’s not clear when they are going to be fastened.
Whether you employ an Apple distant or a distant cell app, you can’t pause, rewind, or quick ahead on the HBO Max app.Know that somebody is there watching something
-Taylor Lorenz (@TaylorLorenz) June 7, 2021
Asked for touch upon Tuesday, a spokesperson advised edge The firm is working to resolve this subject “as soon as possible.”
When edgeNilay Patel, the editor-in-chief of Nilay Patel, govt vice chairman and normal supervisor of HBO Max, tweeted about this subject Andy Forssell replied The firm is “doing its best to resolve this issue as quickly as possible through application updates.”
“You won’t hear any excuses from us,” Fussell added. “Repair is coming.”
@reckless This is an issue of nice worth. The first job is to unravel the issue for customers, however on the identical time, we may even discover this downside in depth. there are extra.
-Andy Fossell (@aforssell) June 7, 2021
On Twitter, HBO Max helped the account immediately reply to annoyed customers. “We know that now we have just lately #HBOMax App replace @AppleTV Has brought on many issues for our viewers,” The account said in a tweet“Our team is working quickly to restore the experience you are used to. We appreciate your patience and will provide updates as they become available.”
In addition, on Friday, edge Contacted the service a few reported subject affecting the scrubbing operate of the brand new Siri Remote-although the difficulty is Not limited to HBO MaxAt the time, a spokesperson acknowledged that it was conscious of “some isolated reports” of participant management points and HDR playback points. But the spokesperson additionally added that the corporate doesn’t imagine that the HDR subject is expounded to the replace, as a result of the newest replace on the time didn’t embody modifications to the video participant itself.
Given the present issues with the applying, if you wish to stream East Town Mare There isn’t any downside taking part in the ending in your Apple TV field, you might wish to postpone it.